Help&Faqs

We know finding the right size online can feel tricky! We highly recommend checking our [Flourisim Size Guide] before placing your order. All you need is a soft measuring tape to measure your underbust (band) and overbust (cup). If you fall between two sizes, we generally recommend sizing up in the band for maximum comfort.

Don't worry! Our Size Guide includes a simple step-by-step tutorial. If you’re still unsure, drop us an email with your current favorite bra size and brand at support@flourisim.uk, and our fit specialists will help guide you.

We want you to love your fit! If your bra feels too tight, too loose, or uncomfortable in any way, you can easily exchange it for a different size within 30 days of delivery through our hassle-free return portal.

We ship directly to customers across North America and Europe! Delivery options and estimated timeframes will be clearly displayed at checkout based on your shipping address.

• Order Processing Time: 1–3 business days.
• Standard Shipping: Typically 3–7 business days depending on your location.

Once your order has been dispatched, you will receive a shipping confirmation email with a live tracking number.

We offer a 30-Day Hassle-Free Return & Exchange Policy. If you are not completely satisfied with your purchase, you may return unworn, unwashed items in their original condition with all original tags attached within 30 days of receiving your order.

Contact us with email or online chat.Our after-sales team will guide you through the process step by step.

To keep your bras looking and feeling like new for as long as possible:

• Hand wash cold: We recommend hand washing in cold water with a mild detergent.
• Machine washing: If using a washing machine, place your bra in a mesh lingerie bag, use the delicate cycle with cold water, and hook the band closed so it doesn't snag.
• Air dry only: Never put your bras in the dryer! Always lay flat or hang to dry in the shade to protect the fabric elasticity and shape.

We process orders quickly to get your items to you as soon as possible! If you need to make changes or cancel an order, please contact us immediately at support@flourisim.uk. Once an order has entered processing or shipping, we are unable to make changes, but you can easily return or exchange it once it arrives.

We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted for your peace of mind.